What We Collect and Why We Collect It
When you register, we collect your name, contact details, and the mobile wallet number you use — whether that is a bKash account, a Nagad number, or a Rocket wallet. This is necessary to verify your identity and process your transactions correctly. We also log device
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information, session activity, and IP address each time you access the platform. Deposits and withdrawal requests generate transaction records that we keep for compliance with our operating obligations. We do not store your bKash PIN, Nagad PIN, or Rocket PIN — those are entered directly in
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your wallet app and never pass through our servers. Cookies and local browser storage help us remember your session preferences so you do not need to re-enter account details on the same device. If you contact our support team, the content of that conversation is stored
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so we can follow up accurately. We may share data with payment processors and identity verification services strictly to complete your account transactions — we do not sell your personal data to marketing companies. Data access and retention practices may vary depending on your location and
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the applicable local law in your eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.